FAQ

Products

Q1: What products does HydeBio Labs offer?

A: We specialize in the R&D and production of high-purity bioactive compounds, including:

• Peptides (custom peptides, modified peptides, long-chain peptides)
• Nootropics
• Selective Androgen Receptor Modulators (SARMs)
• Amino Acids & Derivatives
• Enzymes & Cytokines
• Pharmaceutical Intermediates & Health Ingredients

Q2: How is product purity guaranteed?

A: All products undergo strict testing via HPLC, MS, NMR, etc. Standard batch purity is ≥98%, with some products reaching ≥99%. A full Certificate of Analysis (COA) is provided.

Q3: Do you offer small-scale custom synthesis (milligram quantities)?

A: Yes. We support milligram-scale (for R&D) to kilogram-scale (commercial production) custom synthesis to meet diverse client needs.

Orders & Delivery

Q4: What is the minimum order quantity (MOQ)?

A: Standard MOQ is 100mg–1g for catalog products. For custom synthesis, MOQ depends on molecular complexity and is negotiable.

Q5: What is the lead time?

A: In-stock products: 3–5 business days for dispatch
Custom synthesis: 2–4 weeks for simple molecules, 4–8 weeks for complex molecules (requires prior evaluation)

Q6: Do you ship globally? How is product safety ensured during transit?

A: Yes, we ship worldwide using temperature-controlled, light-proof packaging with professional logistics tracking. Special shipping solutions are available for sensitive compounds.

Technology & Services

Q7: Can you synthesize peptides with non-natural amino acids or special modifications?

A: Yes. Our team has extensive experience in phosphorylation, acetylation, fluorescent labeling, cyclic peptide synthesis, and more. We provide technical consultation upon request.

Q8: Do you accept contract research (CRO) or process optimization projects?

A: Yes. We offer end-to-end services from route design, process development, to scale-up production, having helped clients reduce R&D timelines by over 50%.

Q9: How can I obtain technical documents or a quotation?

A: Contact our sales team at [email protected] to request Technical Data Sheets (TDS), MSDS, and custom quotations.

Quality & Compliance

Q10: Do you comply with international quality standards?

A: Our facility is ISO 9001-certified, and select products meet GMP, USP, and EP standards. Compliance documentation is available upon request.

Q11: Do you offer stability studies or analytical method validation?

A: Yes. Our analytical team provides accelerated stability testing, HPLC/UPLC method development, impurity profiling, and other value-added services.

Miscellaneous

Q12: How can I become a long-term partner or distributor?

A: Submit your company credentials to [email protected] for evaluation. Qualified partners receive distribution agreements, technical support, and marketing resources.

Q13: Do you support academic collaborations or provide literature citations?

A: We collaborate with universities and research institutions, offering technical whitepapers, case data, and joint academic project applications.

Note: Some services require a signed Non-Disclosure Agreement (NDA) for further discussion.